Shipping policy

Shipping Policy for the United States

Processing Time:
All orders are processed within 1 to 2 business days. You will receive an email confirmation once your order has been shipped. We strive to prepare and ship your items as quickly as possible.

Delivery Time:
Shipments within the United States typically take 5 to 14 business days. Please note that this timeframe may vary slightly depending on your exact location and exceptional circumstances (such as holidays or high-demand periods).

Shipping Fees:
Shipping fees are calculated at checkout based on the size, weight, and destination of your order. All available shipping options will be presented to you at checkout.

Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number. You will be able to track your package in real time via the carrier’s website.

Potential Delays:
While we strive to ensure your order arrives on time, delays may occur due to external factors such as weather conditions, carrier delays, or holidays. If your order is significantly delayed, we will notify you promptly.

Further Questions:
If you have any questions or concerns about your shipment, feel free to contact us at contact@balaclava-shiesty.com.

Article 1 - Contact Information

For questions regarding these Terms of Use, contact us at:
Email: contact@Balaclavas-shiesty.com
Address: 5 rue de l'espinouse 34420, Cer, Hérault, 34420
France

Responsive Support

Who responds within a few hours

Secure Payments

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Free STANDARD Shipping

On all orders

Satisfied or Refunded

During the 30 days following your purchase